CourseCareers Help Center
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General FAQ
- Can I email CourseCareers support directly?
- Do I need to sign in to the Help Center?
- Why don't some courses have testimonials?
- How do I choose the best entry-level career?
- Will AI affect a career in Data Analytics?
- How many times can I purchase and get a refund for the same course?
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Affiliate Platform
- How does the affiliate referral program work?
- Can I run paid ads to promote my affiliate link?
- What if the person I referred forgot to use my affiliate link?
- Why didn’t I get paid for my referral?
- Why didn't I earn a referral when someone clicked my affiliate link?
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Software Development
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Technology Sales Course FAQ
- Can I take the tech sales course from Troy?
- I would like information about the tech sales course
- What if I already have sales experience?
- What books will I need for tech sales?
- How do I know I'll be able to land a job after I finish the course?
- Do you need a degree to get a job in tech sales?
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Technology Sales Career FAQ
- Can I get a job in tech sales if I have an accent?
- What does the future career outlook for technology sales look like?
- Am I qualified to work in sales jobs other than technology after going through the course?
- How long does it take to land a sales development position after finishing the course?
- How would I transition from an intern to a permanent tech sales rep?
- If I do a tech sales internship, what would I be doing?
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IT Course FAQ
- I can't I find the cybersecurity course?
- I would like information about the IT course
- What books will I need for the IT course?
- Does my age matter in IT?
- What qualifications do I need to be successful for an IT support role?
- How much technical knowledge do I need for the IT course?
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IT Career FAQ
- After completing the IT course, will I be able to get a remote job for my first job?
- Can I get a job in IT if I have an accent?
- Are there many remote jobs in IT?
- What does the future career outlook for IT look like?
- If I get hired as an IT contractor, how can I transition into a full-time employee?
- How much can I expect to be paid in my first IT job?
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Digital Marketing Course FAQ
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General FAQ
- Can I claim CourseCareers tuition as an education expense on my taxes?
- Why is the video for my course not displaying?
- Why is my course completion percentage not correct?
- Can I have a one on one meeting with the instructor?
- I want to switch courses
- Why can't I mark the course lesson as Completed
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Payments and Refunds
- Why is my course nonrefundable within the 14-day refund period?
- I want to put my payment plan on hold
- Can I cancel my payment plan?
- How does a refund work when the original card is no longer in use?
- Why did I get overcharged on my payment plan?
- What if I purchased the wrong course by accident?
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Discord and Coaching
- What is a coaching workshop?
- What is a coaching accelerator course?
- Can I DM my instructor?
- What is coaching?
- I can't access the community discord channel
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Exams and Proctoring
- Why does the practice exam requires me to show my ID? Do I have to show my ID to take the final exam?
- I'm getting stuck on the screen share page when trying to take the exam.
- What if I have a disability?
- What do I do if I keep getting the error message, Reload your Exam?
- I am trying to take the practice exam but I am getting an error that says Missing Parameters. Please note . . .
- Why isn't my highest exam grade displaying on my graduate profile?
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Graduates
- If I already have an account with Huntr under the same email address, how can I access the CourseCareers job portal?
- Why doesn't my last name show up on my certificate?
- I want to change the name on my certificate
- Where do I find my certificate?