CourseCareers Help Center
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General FAQ
- Do I need to sign in to the Help Center?
- Someone clicked my affiliate link. Why didn't I earn a referral?
- Where do I enter my coupon code?
- Why did the number of my referrals go down?
- What if the person I referred forgot to use my affiliate link?
- Do you have partner employers?
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Technology Sales Course FAQ
- Can I take the tech sales course from Troy?
- I would like information about the tech sales course
- What if I already have sales experience?
- What books will I need for tech sales?
- How do I know I'll be able to land a job after I finish the course?
- Do you need a degree to get a job in tech sales?
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Technology Sales Career FAQ
- Can I get a job in tech sales if I have an accent?
- What does the future career outlook for technology sales look like?
- Am I qualified to work in sales jobs other than technology after going through the course?
- How long does it take to land a sales development position after finishing the course?
- How would I transition from an intern to a permanent tech sales rep?
- If I do a tech sales internship, what would I be doing?
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IT Course FAQ
- I would like information about the IT course
- What books will I need for the IT course?
- Do I need a degree to get a job in IT?
- Does my age matter in IT?
- What qualifications do I need to be successful?
- How much technical knowledge do I need?
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IT Career FAQ
- Can I get a job in IT if I have an accent?
- Are there a lot of remote jobs in IT?
- What does the future career outlook for IT look like?
- If I get hired as a contractor, how can I transition into a full-time employee?
- How much can I expect to be paid in my first job?
- What will I do as an entry-level IT professional?
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Digital Marketing Course FAQ
- What happened to the Digital Marketing course?
- Why are there more tech sales and IT testimonials than digital marketing?
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Graduates
- I cannot sign in to the graduate portal.
- I want to change the name on my certificate
- Where do I find my certificate?
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General FAQ
- Can I have a one on one meeting with the instructor?
- Can I switch courses?
- Where are the mock interview questions?
- I cannot mark the course lesson as Completed
- My course page keeps loading
- I cannot access my course
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Payments and Refunds
- Can I cancel my payment plan?
- I am getting an error when trying to change my payment method.
- How does a refund work when the original card is no longer in use?
- I purchased the wrong course.
- What happens and what do I do if my payment fails?
- I would like a refund
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Discord, Coaching, and Small Groups
- How do I DM my instructor on Discord?
- What happened to small groups and what is coaching?
- I can't access the community discord channel
- I can’t find my small group on Discord
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Exams and Proctoring
- Why isn't my highest exam grade displaying on my graduate profile?
- I cannot get my camera or microphone to work for the practice or final exam.
- What is the minimum device and browser requirement?
- Are we allowed to use Grammarly during the final exam?
- I cannot record audio or submit my exam
- I have not gotten my final exam grade