You must be within 14 days of purchasing and have not taken the final exam to get a refund for the course (and cancel the payment plan if you opted for the payment plan). Each student is entitled to one refund per course. You also have the option to switch courses or pause your course by placing your payment plan on hold during the same 14-day timeframe. Some people get buyer's remorse and anxiety wondering if they made the right decision to take the course. Think about your future and your long-term goals and then choose the option that is right for you. Remember, in Discord you can ask other students for help. You can also Submit a request to our support team if you are having an issue that we might be able to help with. For those in the tech sales course, keep in mind that the information you are learning in the course can be carried over to other careers and everyday life. Many graduates have used the sales techniques they were taught in the course to apply for positions, get interviews, and ultimately land a position.
Refund My Course - To get a refund, go to your Account Details page. If you see a '14-day trial ...' box, then you are still within your 14-day refund period and you have not taken the final exam. Click the Request Refund link and follow the prompts.
We use Stripe to do our payment processing and this is their information about refunds:
It may take a few days for the money to reach the customer's bank account. An Acquirer Reference Number (ARN) will be available in 1–3 business days. It may take 5-10 business days for funds to settle.
If you do not see the '14-day trial ...' box then you are no longer eligible for a refund. We make it very clear on the checkout page and in the Terms and Conditions that refunds are only allowed within 14 days from the date of purchase.
*Users who have taken the final exam are not eligible for a refund, to be switched to another course, or to have their payment plan placed on hold, even if they are within their 14-day refund period.
*Users who have previously refunded the same course are not eligible for another refund even if they are within their 14-day refund period.