You can contact us within your 14-day refund period and we'll be happy to assist you in switching to another course of equal value. Alternatively, you have the option to request a refund for the original course and purchase the desired course.
The benefit of asking to be switched instead of refunded is that a refund back to your credit card can take up to 5-10 days for the funds to settle.
The benefit of asking for a refund and purchasing the other course is that your 14-day refund period starts over.
The benefit for CourseCareers to switch you instead of refunding you is that CourseCareers won't have to pay Stripe the refund processing fee.
*Users that have finished the course and received their certificate of completion are not eligible for a refund or to be switched to another course, even if they are within the 14-day period.