Our payment processing is set up to only process refunds (and switch courses) within 14 days of purchasing. Our system was programmed that way because on day 15 we start processing payments to our affiliates and instructors so any refund after 14 days is automatically rejected.
We make our 14-day refund policy as clear as possible in the introduction course, on the purchase page, on the checkout page, in the Terms and Conditions, and in our FAQs. We also make requesting a refund very easy as we have a Support button, Help button, or Contact Us link on every website page.
Note that deleting your account will NOT deactivate the payment plan and your card will continue to be charged according to the payment plan terms.
If your account is completely paid for, congratulations, you have unlimited access to your course as long as long as the course is still available for purchase.
Maybe right now is not the right time for you to take the course. No worries. You can leave and come back when you are ready. You can retake the lessons and the quizzes as many times as you want. We do expect the final exam to be taken within one year of your purchase date.
Maybe you will change your mind about the course. Some people get buyer's remorse and anxiety wondering if they made the right decision to take the course. For those in the tech sales course, the good thing is that the information you are learning in the course can be carried over to other careers and everyday life. Many graduates have used the sales techniques they were taught in the course to apply for positions, get interviews, and ultimately land a position